Vonza Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Getting Started with Vonza
Vonza Tour
6
Welcome Onboarding
Vonza Platform Tour
How to Get Paid on Your Vonza Platform
How to Upgrade your Vonza Platform
What do you want to Create?
View all 6
Steps in Creating Your Vonza Platform
3
How to change the language for you Vonza site.
How to change your Platform Name
How to change your Vonza subdomain URL
Connect Your Custom Domain to Your Vonza Platform
1
Connect Your Custom Domain
Adding Pages to your Vonza Site
5
How to Add a Page to your Vonza Site
Using the Navigation Menu
How to add SEO Meta Description or Keywords to your Website Page
How to hide the Filter Sidebar from your Courses, Degrees or Membership Page
Customize Course and Membership Checkout Page
Account, Billing and Payment Plans
Login and Password
5
Logging in to Your Vonza Platform
Change your Password
Recover Your Account Password
Changing your Profile Name, Email, Phone Number
How to add an Admin User
Billing
1
Billing Information - Update your Credit/ Debit Card Details
Payment Plans
4
Cancel, Stop or Pause Payments on Recurring Payments & Subscriptions
How to Customize the Installment Payment Options for Products
Updated Pricing Screen
How to Credit Customer Payments Made Outside of Vonza
Vonza Plans
4
Upgrade or Downgrade Your Vonza Plan
Allowed File Sizes for Vonza Plans
How do I find my plan details?
LTD account or AppSumo account
Vonza Sales Page Overview
Vonza Sales
4
Sales Page Overview
Transactions
Payouts
Reserves
Vonza Payments
3
Adding your Bank Account to Receive Payments via Stripe
Pending and Withheld Pending
Collect Payments Using Vonza Forms
Online Courses
Online Course Creation & Everything you need to know
21
Create Your Online Course
How to Create your Course Bundle
Create a New Course Instructor
How to Feature a Course or Product on your Platform Homepage
How to Enroll a User or Customer to a Course for free
View all 21
Website Design
Building your website
19
Build your Website with the New Web Builder on Vonza
Switching to the New Web Builder
Change background webpage color
How to Create a Blog Post on Your Vonza Platform
Adding Web Icons to your Website
View all 19
How to Edit Login, Sign Up, Cookie Consent Policy & Forget Password Pages
3
How to Edit & Customize your Login Page
How to Edit and Customize your Sign Up Page
How to Edit & Customize Forgot Password Page
Logos
2
How to get your logo at the top of your email page
How to Resize your Logo Height and Width
Videos, GIFs
4
How to add a video to your website
How to Add a GIF Video to your Site
How to Animate Text on Video on your Website
How to Add a Video Style with a Button
Editing Menu Settings, Buttons & Hero Headers
7
How to change the buttons in the header
How to edit the Hero Header on your website
How to Fix the Top Header Bar for your Site
How to edit the Menu Settings on your Vonza Website
How to edit the Button Shape
View all 7
Contact Us Block
1
How to Hide Your Email, Phone No. or Address on the Contact Section
Community
Community
19
How to Create a Community
Adding Courses to Your Community
Creating Tiers in Community
Creating Multiple Tiers in Community
Creating Spaces within Your Community
View all 19
Online Store
Digital Products
5
Create Your Digital Product
Resending Digital Products to Customers
How to add PDF Stamping to your digital products
How to Gift a Digital Product to your Customer or Manually add a Customer to a Digital Product
How to Choose a Template for your Products
Physical Products
3
Create Your Physical Product
How to Feature a Course or Product on your Platform Homepage
How to Edit or Delete Categories in Courses or Products
Vonza Forms
Vonza Forms
8
Creating Your First Form with Vonza Forms
Adding an Image or Video to Your Vonza Form
Publishing your Form on Vonza
How to Duplicate your Form on Vonza
How to Share Your Vonza Form
View all 8
Email, Subscription Forms and Labels
Email
13
Vonza Email - How to Email a User, Customer or Label
Adding a Contact, User or Customer to Your Email Label (List)
Receiving an Email from the Contact Us Page
Importing Your Email List
How to Upload your Brand Logo for Emails
View all 13
Labels
3
Adding Contacts to Your Label
Editing Labels and Contacts within Your Email on Vonza
How do labels work?
Subscription Form
5
Adding Email Subscription Form to any Page on Vonza
Adding Your Subscription Form Leads to a Label or List
How to Add a Subscription Pop Up Form to your Website
How to Use Subscription Form or Pop Up Form to Auto Enroll
How to Link Your Digital Products to Your Subscription Form
Newsletters
1
How to create a Newsletter
FAQs and Testimonials
2
Adding FAQs to Your Platform Pages
Adding Testimonials to Your Platform Pages
Vonza Sales Funnels
Funnels
8
How to Create a Funnel - Overview (Part 1)
How to Select a Funnel Template (Part 2)
The Various Funnel Steps (Part 3)
How to Build Out Your Funnel Pages (Part 4)
How to Create Automation Emails for your Funnel (Part 5)
View all 8
Vonza Scheduling
Vonza Meetings
4
Schedule Your First Event with Vonza Meetings
How to Use the Schedule Roster
Create a Meeting with your Schedule Roster
Allow your Scheduling Users to Select from Multiple Locations
Memberships
Memberships
9
Create your Membership Site
Creating a One Tier Membership
Creating a Multi-Tier Membership
Publishing your Membership Site
Inside Dashboard View as a Student
View all 9
Vonza Schools - Degrees
Degrees
8
How to Create a Degree from Scratch for your School
How to Enroll a Student to a Degree
How to Limit enrollment on your courses/degrees/memberships/bundle courses
How to Grade an Examination or Assignment in your Degrees
Order & Re-order your Degrees and Change the Sequence
View all 8
Certificates
Creating Certificates
1
How to Create Certificates on your Vonza Platform
SMS Messaging
SMS Messaging
1
How to Send SMS Text for the First Time on Vonza
Quizzes
Quizzes
8
Creating Your Quiz on Vonza
How to Create a Graded Quiz
Creating Questions for your Quiz
Creating the Answer Key for your Quiz
Editing your Quiz
View all 8
Coupons
Coupons
1
Creating Coupons on your Vonza Platform
Vonza Drip Feature & Admin Users Feature
Drip Feature
1
How to Drip (Schedule) Your Course Content
Admin Users Feature
1
Creating Admin Users on Your Vonza Platform
Marketing and Affiliate Partners Program
Marketing
3
Presell a Course
Get Your First Customers
Search Engine Optimization (SEO)
Vonza Affiliate Partners Program
3
How to Signup for the Vonza Affiliate Partners Program
How to Login to your Vonza Affiliate Program & Track Your Commissions
How to Recover Your Vonza Affiliate Program Password
Refunds and Chargebacks
Refunds
1
Customer Refund Policy
Chargebacks
1
Customer Chargebacks
Taxes
Taxes
2
US Taxes as a Platform Owner or Affiliate
Tax Forms, 1099 and W9 on Vonza
Vonza Branding and Cloud Storage
Vonza Branding
1
How to Remove the Vonza Branding
Cloud Storage
1
Cloud Storage Space Details
Facebook Pixel Installation
Facebook Pixel
1
Adding Facebook Pixel to your Vonza Site
Cancelations
Vonza Subscriptions
1
Cancel Vonza Subscription
Customer Subscriptions
1
Deleting a Customer
Automations
Creating Automations
2
How to Create a New Automation
Various Triggers You can Choose From to Setup Your Automation